🐾 PawAlert Privacy Policy
Last updated: February 16, 2026
1. INTRODUCTION
This privacy policy explains how PawAlert ("we", "us", "our") collects, uses, and protects your information when you use our mobile application.
By using PawAlert, you agree to this policy.
2. INFORMATION WE COLLECT
What we collect:
- Email address — if you create an account (to identify you)
- Photos — animal photos you upload (to show on map)
- Location — where you saw the animal (to pin on map)
- Device information — model, OS version (for app performance)
- Usage data — how you use the app (to improve features)
We NEVER collect:
- ❌ Your home address
- ❌ Your real name (unless you provide it)
- ❌ Payment information (we use Google Play)
3. HOW WE USE YOUR INFORMATION
- ✅ Show animal locations on map
- ✅ Connect you with other users
- ✅ Improve the app
- ✅ Send important updates (if you allow)
We do NOT:
- ❌ Sell your data to anyone
- ❌ Share your personal info with marketers
- ❌ Track you across other apps
4. DATA PORTABILITY
You have the right to receive a copy of your data in a commonly used format. To request your data:
- Email pawandalert@gmail.com with the subject "Data Export Request"
- Include your user ID (found in Profile)
- We will respond within 30 days
5. STORAGE AND SECURITY
- Your data is stored on Google Firebase servers
- We use industry-standard security
- You can delete any post anytime
- You can delete your entire account in Settings
Data retention:
- Posts: 30 days in Browse, 1-3 days on Map
- Account info: Until you delete account
- Chat messages: Until both users delete
6. REPORTING CONCERNS
If you see something inappropriate, suspicious, or need to report another user:
- 📧 Email pawandalert@gmail.com with subject "Report"
- Include the animal ID or username
- Describe the issue
- We will review within 48 hours
7. CHILDREN'S PRIVACY (COPPA)
PawAlert is not directed at children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided us information, contact us immediately.
8. YOUR RIGHTS (GDPR - Europe)
If you're in Europe, you have the right to:
- ✅ Access your data
- ✅ Correct your data
- ✅ Delete your data
- ✅ Object to processing
- ✅ Data portability
To exercise these rights: Email pawandalert@gmail.com
9. YOUR RIGHTS (CCPA - California)
If you're in California, you have the right to:
- ✅ Know what data we collect
- ✅ Request deletion
- ✅ Opt-out of sale (we don't sell)
- ✅ Non-discrimination
10. THIRD-PARTY SERVICES
We use:
- Google Firebase — Store data, authentication (Privacy Policy)
- Google Maps — Show map (Privacy Policy)
- Future ads — May show ads (will update policy)
11. DATA BREACH PROCEDURE
If your data is compromised, we will:
- Notify affected users within 72 hours
- Investigate the cause
- Fix the vulnerability
- Report to authorities if required
12. CHANGES TO THIS POLICY
We may update this policy. If we make significant changes, we'll notify you:
- In the app
- Via email (if you have an account)
- When you next open the app
Continued use means you accept the changes.
13. ACCOUNT DELETION
To delete your account and all associated data:
- Open Paw Alert
- Go to Settings
- Tap "Delete Account"
- Confirm the deletion
Your account, posts, and messages will be permanently removed within 24 hours.
If you have any issues, email: pawandalert@gmail.com
14. CONTACT INFORMATION
For privacy questions:
- 📧 Email: pawandalert@gmail.com
- ⏱️ Response time: Within 7 days
15. JURISDICTION
This policy is governed by the laws of Slovenia. Any disputes shall be resolved in the courts of Slovenia.